FAQ's

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Booking Process Questions

What is BorderPlus’ Admissions/Registration Process?
  • You may apply for a course (or request for additional information) via our online registration process (Get a Quote) or by contacting us at info@borderplus.eu or by adding BorderPlus at your Skype contact list (border.plus).
     
  • Once your preferences are received, BorderPlus will evaluate them, ask for clarifications if necessary, and get back to you with a Quote for your final approval.
     
  • When your course details are finalised and your confirmation is granted, BorderPlus will issue and forward your invoice along with all payment instructions.
     
  • Payments are to be made in advance by ONLINE payment (PAYPAL) or international bank transfer and are to be received by BorderPlus, in full, no later than 14 days prior to the starting date of the course.  
     
  • Special arrangements are possible for last minute bookings.
     
  • For more information about our admissions procedures, please see the relevant section of the Terms and Conditions.
Do I have to book accommodation?
  • Accommodation cost is extra and it will depend on your hotel preferences and budget.
  • A “preferred hotels list”, with flexible accommodation options that cater for the needs of all tastes and budgets, can be found on our website.
  • When “Getting a Quote” you will be asked to provide information about your chosen accommodation (from our “preferred hotels list”).  Your request will then be forwarded to your preferred hotel for confirmation. Once this is received, you will be notified to proceed with the payment in order to finalise your booking.
  • You are free to choose any other place/hotel for your accommodation which, upon your request, we may get in touch with. However, BorderPlus covers the transportation expenses from/to course venue and scheduled activities provided that participants choose among the “preferred hotels list”.
Does BorderPlus accept group bookings?

BorderPlus VIP courses are designed for groups of a minimum of 2 participants. Our Standard and VIP group packages intent to offer the very best that Limassol has to offer, in combination with courses that are specialized and tailor-made according to your personal needs and objectives. Specifically, BorderPlus Standard and VIP courses include the following:

  • 20 course lessons (1 lesson = 45 minutes)
  • 6 nights’ accommodation in one of Limassol's 4* or 5* Hotels (full buffet breakfast included)
  • Daily lunch breaks during classes
  • Daily Coffee breaks during classes
  • Pre-Arrival Test
  • Transportation from/ to hotel and course/excursion venues
  • Course material
  • One excursion
  • Friendly and professional staff ready to assist you
  • Certificate of Attendance upon completion of the course
  • Continuous Support and personalized attention

 

For more information, please e-mail us at info@borderplus.eu or request for a Quote.  You can also add us to your Skype contact list (border.plus). 

Could you arrange for my flight ticket as well?
  • You will need to book your flights yourself. However, BorderPlus will be more than happy to assist you with searching for tickets to and from Cyprus. All you need to do is send us the relevant information, along with your request for a quote, and we will do our best, in collaboration with our travel agency, to find a flight that best meets your needs.
  • For further details regarding travelling to Cyprus, please visit "Travel Guide to Cyprus".
Can you send an invoice for my company?

Yes. Email us or make a note on the “Get a Quote” form under "Extra Requirements" with the name and address to be used for the invoice.

Is there a registration fee or assessment (pre-arrival test) fee?

No, there is no registration fee for online registrations and there is no charge for your pre-arrival assessment test.

Do I need a Visa?
  • If you are a non-EU National, or do not live in an EU territory, you may require a Visa to come to Cyprus
     
  • The documentation required varies, depending on your nationality. In the event that you need a visa, you will have to take all the necessary documents to your local Cyprus embassy or consulate in order to file your visa application
     
  • It is your responsibility to arrange for the passport, visa  and any other immigration requirements
     
  • It is your responsibility to confirm what these requirements are with the relevant embassies and/or consulates
     
  • We do not accept any responsibility in the event that you are unable to travel due to your failure to comply with any such requirements
     
  • If an official letter of invitation is required, BorderPlus will issue the relevant letter, but only after full payment has been received and all the necessary requirements have been fulfilled. If necessary, BorderPlus will send you the Invitation Letter by courier.
  • If a visa application is rejected and BorderPlus receives written evidence at least 7 days prior to arrival a refund will be made minus processing fees and any subsequent cost.
     
  • Should your arrival day be postponed due to delayed visa formalities, we will do our best to provide you with alternative course starting dates (based on the expected visa issue date). We cannot hpwever guarantee the original booking confirmation.
     
  • For updated information on visa requirements, please visit our “Travel Guide to Cyprus” section, contact us and contact your nearest Diplomatic Mission (Embassies and General Consulates) of the Republic of Cyprus.
When is the deadline for booking?
  • You should book your course as soon as you can, to ensure availability
     
  • Make sure that you book early enough to allow for the time required to complete your visa application process. This procedure can sometimes be longer than expected
     
  • Special arrangements are possible for last minute bookings
When and how should I book my extra-curricular activities?

You can…

  • contact us for further information (info@bordeplus.eu), or
     
  • book your activities once you arrive in Limassol.       
I have allergies, what should I do?

If it is important for us to know about these allergies, then please make a note on the Extra Requirements (Get a Quote) section.

Should I be covered by insurance?

• Travel and medical insurance is compulsory for all BorderPlus courses  for the duration of your stay, regardless of course length, or course/visa type.
• Prior to your arrival, you will be asked to provide all the necessary documentation regarding your personal medical and travel insurance.
• If you don't have a medical and travel insurance and would like us to furnish you with one, kindly let us know and we will arrange for an Insurance Company to contact you asap.

What are the fees for BorderPlus courses?

For details on BorderPlus fees, please click here.